• LocationMakati City, NCR
  • Job typeFull time


The Trainer will be responsible for all language-related aspects of training for new hires. Specifically, training functions will include:

  • Language Training Class Facilitation
  • Measurement/Evaluation of Trainees
  • Refresher Training
  • Needs Analysis
  • Training Design and Module Development
  • Ongoing Refinement of the Training Systems and Processes

• At least 2 years of experience in New Hire Training, Product Training, Communication and/or Culture Language training ideally in a BPO company 

• Candidates with experience doing training for Healthcare, IT and/or Engineering accounts is a plus

• Candidates must exhibit competence in communicating, facilitating and presenting training-related functions to different audiences.  

• Candidates must be willing to work long hours, and occasional Saturday shifts. 

• Candidates must be flexible with working schedules - night shift and day shift depending on business needs. 

About PSG


PSG is the world’s largest and fastest growing provider of offshore recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50, and Fortune 500 corporations.

With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have over 1500 employees at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources.

Many of our customers have had poor experiences with offshore recruiting support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues.

We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.


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